24-7 account management… only from Signal Connect!

Why not just go straight to the manufacturer? That’s the question we get a lot when we talk to our customers. You can call DIRECTV or DISH, you can call Winegard, Intellian, or King. You can buy from weBoost or SureCall on their sites. Generally the prices are the same, so why wouldn’t you just call those guys?

Two words: customer service

When you work with Signal Connect, the commercial and activations arm of Solid Signal, you get the service you deserve. You’ll find no overseas call centers here. You’ll only find a team of experts at our Novi, Michigan corporate office who are ready to take care of you. These are folks who have been specifically trained on the products and services we offer. These are folks who care. We take the time to make sure we have experts who don’t just know the product, they know your industry. That’s something you won’t get from most of the manufacturers

Your business is a big deal to us

The big companies we work with have to deal with millions of customers in thousands of different industries. We specialize in helping people in those underserved areas. We work with people who want the best entertainment and the best access on their boat, RV, small business, or large enterprise. There are markets that are so specialized that the big boys don’t focus on them. That’s where we come in.

When you work with a Signal Connect representative, you’ll get their direct contact information. You’ll have a friend on the inside who can take care of you. When you need them, they are there. A lot of times you’ll get someone who can help you evenings, weekends, whatever. This is personalized concierge service and it’s what you deserve.

Who do we serve?

We serve you. We don’t turn people away. But yes, we do have specialties. Our Signal Connect team provides satellite-based television and internet solutions, residential and business internet, cellular and landline solutions, low-voltage wiring, and services for mobile users like RVs, autos, trucks, fleets, and boats of all sizes.

Does that sound like a lot? Why yes, we do spread our arms out wide to encompass a lot of different industries and needs. But really if you think about it, it’s about communications. We offer communications solutions of all types, to people who need specialized service. And the team is ready, willing, and able to work with you.

Get started with Signal Connect

It’s easy to get started. Our team is here for you! Once you’re part of the family, you’ll get after-hours access, but if you’re just starting you’ll want to call during East Coast business hours. The number is 888-233-7563. Once call puts you on the road to living your best digital life. If it is after hours, or if you’d rather be contacted electronically, fill out the form below. Our team will get back to you, usually within one business day.

Signal Connect is here to take care of you. Plain and simple. All you have to do is ask.

About the Author

Stuart Sweet
Stuart Sweet is the editor-in-chief of The Solid Signal Blog and a "master plumber" at Signal Group, LLC. He is the author of over 8,000 articles and longform tutorials including many posted here. Reach him by clicking on "Contact the Editor" at the bottom of this page.