We’ve been there for years! If you’re the sort of person who loves free Prime shipping and easy returns, you’ll be glad to know that you can find the best of Solid Signal on Amazon!
Why are we on Amazon instead of just operating our own site?
We know that we wouldn’t get very far by just ignoring the world’s largest online seller. So, we partnered with Amazon several years ago to bring our best selling products to their site. It’s worked out very well for us and every year we increase our stock with Amazon.
Which site should you shop at?
SolidSignal.com has the best selection of over 30,000 parts for customers from the smallest to the largest. If you’re looking for something hard to find, it’s best to go straight there. It’s also the place to go if you want to talk to someone on the phone. Amazon essentially has no phone support at all.
On the other hand, the roughly 100 parts available through Solid Signal’s Amazon store are mostly available with prime free shipping and they represent the best parts for consumers.
If you have an Amazon Business account, you can also shop through a curated selection of Solid Signal products by going to Amazon’s business portal and searching for Solid Signal. You’ll find parts that are harder to find and prices that are “too low to show.” Amazon Business is a private marketplace that any business can sign up for. If you haven’t signed up yet, now is a good time.
If Amazon isn’t your thing…
You’ll actually find Solid Signal products in a bunch of places. We’re in all the major marketplaces like Walmart, Google Shopping, and Jet. If you know what you’re looking for you can find our products almost everywhere you shop.
Just know that if you’re looking for the best customer service, it pays to go straight to Solid Signal. None of those big sites maintain a 100% US-based call center full of actual technicians. If you have questions with setup or operation, they’ll send the question out to their communities. Sometimes you’ll get the right answer, sometimes you won’t. It’s always best to work with the folks who have direct manufacturer contacts and who will stand behind their answers.
Will Solid Signal ever go “amazon-only?”
Solid Signal will never close up shop and go Amazon-only, because we really appreciate the opportunity to talk to customers before, during, and after the sale. If you buy a Solid Signal product on Amazon you can still take advantage of our award-winning customer service by contacting us directly. We take our commitment to service seriously… whether you bought direct from us or from one of our many online marketplaces.
We’re happy to be part of the world’s largest shopping experience. We want you to have the kind of experience you want when you shop online. That’s why we offer our products in so many places, and we have no plans to stop that.
Finally, if you’re interested… check out the selection of quality Solid Signal products on Amazon now!