You’re back to work. But the cell service stinks. Here’s what to do.

Welcome back! If you’re like many of today’s office workers, you’re returning to an office that looks a little different from the one you left. It’s not just that all the plants have died, though, is it? Maybe some things have been moved. Maybe there are plexiglas shields in place, and maybe the conference room door is locked “until further notice.” You might not have access to a water fountain or coffee machine. It all depends on the level of restrictions in your city or town.

That’s great and all but…

Once you got settled, did you noticed that your phone isn’t vibrating as much as it used to? Maybe you’re missing calls or texts. Maybe you’re even getting slow downloads when you try to use it. Sure, you’ve got the office computer now but there’s still a problem there.

The problem isn’t new. Your office has probably always had bad cell reception. Most offices do. It’s a function of energy-efficient design. Those windows which keep out the heat also keep out the cell signals. That insulation in the walls, those aluminum studs, and all that wiring can scatter signals until they’re too weak to be used.

Chances are, you’re noticing it now because you might find yourself sitting in a different location or there might be other equipment in place that wasn’t there before. It’s a problem, and it’s not going to get better until someone does something about it.

Who cares about bad cell service?

Well, you do. You might be back at work but that doesn’t mean you’re excused from attending even more Zoom meetings. Your office might not be ready to have in-person meetings in the conference room. Your business contacts might still be at home. That cell phone is still a connection to the outside world. That isn’t going to change, at least not for a while.

The solution

You, my friend, need a professional quality cell booster system for your office. I’m talking about something like this:

This is the WilsonPro Enterprise 1300 cell booster system. It’s everything that an office up to 40,000 square feet needs for great cell service. If that’s not big enough, it’s expandable.

A cell booster system for business does the same thing that a home cell booster does. It takes stronger cell signals from outside and redistributes them inside. The difference with a commercial cell booster is, well, that it’s designed for business. A system like this one can handle virtually unlimited users. It covers a larger area and is designed for even more reliability than a home-based cell booster system.

Enterprise-level cell booster systems are designed for professional installation, but if you have a maintenance person on staff who handles computer wiring, you’re probably all set. All you have to do is plan.

Planning for an upgrade

In order to know where to place everything, you’ll need the blueprints to the building and a way to test your cell signal. We recommend a commercial meter like this one. An Android phone can also be used for cell signal measurements, but you’ll want to go through and measure strength in every area for all carriers, with and without cellular data turned on. It’s just easier to get the data you need with a professional tool.

Once you know where the bad signal areas are, send that information to Solid Signal. We work with the manufacturers to help create customized installation plans for each commercial installation. We can recommend the right combination of equipment and even show you where to put the antennas for the best result.

Set it and forget it

Once the installation is done, most cell boosters are in “set it and forget it” mode. Keep them powered, and they’ll keep working. You’ll notice the change right away.

If you’re a business owner who wants to get better cell service in your office, call the experts at Signal Connect at 866-726-4182. They’ll get you started on the way to great cell service. If it’s after business hours, just fill out the form below.

If you’re one of the employees who needs better cell service now that you’ve returned to work, be sure to share this article with your boss or facilities manager!


About the Author

Stuart Sweet
Stuart Sweet is the editor-in-chief of The Solid Signal Blog and a "master plumber" at Signal Group, LLC. He is the author of over 8,000 articles and longform tutorials including many posted here. Reach him by clicking on "Contact the Editor" at the bottom of this page.